Boost Warranty Repair
how to submit warranty claims
Before
submitting a warranty claim, customers should always verify that the damage
is covered by the manufacturer’s
warranty
policy.
Motorola
Contact
Motorola via one of the two following methods:
- On the
web at motorola.com/repair (both iDEN & CDMA)
•
Customers must register a login. Motorola will collect the customer’s name,
shipping and billing address, phone
model and
carrier.
- Via
phone
• iDEN
Customer Service call toll-free: 1-800-453-0920
• CDMA
Customer Service call toll free: 1-800-331-6456
This number is an automated system. The customer needs to say
“My phone needs to be repaired” or “How to submit my phone for repair” and
they will be routed to the appropriate extensions.
SANYO
Contact
SANYO at 1-800-349-4478. The warranty process takes approximately 2-3 weeks.
BlackBerry®
Curve
8330™
Contact
Boost Customer Care at 1-888-266-7848. Boost Customer Care submits the claim
(Boost handles warranty
for RIM
only). Customer will receive a replacement within 7 business days.